Welcome to Trend Sonic (“Company,” “we,” “our,” or “us”). This Privacy Policy explains how we collect, use, disclose, and protect your information when you visit our website info@trend-sonic.com (the “Site”) and use our services.

By using our Site, you consent to the collection, storage, and use of your information as described in this Privacy Policy. If you do not agree, please do not use our services.

1. Information We Collect

We collect several types of information in order to provide and improve our services.

A. Personal Information You Provide to Us

When you interact with our Site, you may provide personal information, including but not limited to:

• Name
• Email Address
• Phone Number (if applicable)
• Billing & Payment Information (handled via third-party payment processors)
• Music Track Details (if you submit your song for promotion)

B. Automatically Collected Information

When you visit our Site, certain information is automatically collected, including:

• IP Address
• Browser Type & Version
• Device Information (Operating System, Screen Resolution, etc.)
• Pages You Visit & Time Spent on the Site
• Referral Source (Google, social media, etc.)
• Cookies & Tracking Technologies (see Section 6 below)

2. How We Use Your Information

We collect and use your information for the following purposes:

• Providing & Managing Services – Processing orders, managing influencer campaigns, and delivering promotions.
• Improving User Experience – Monitoring website traffic, analyzing engagement, and optimizing content.
• Communication & Customer Support – Sending emails, responding to inquiries, and providing updates.
• Payment Processing – Securely handling transactions via trusted third-party payment providers.
• Legal Compliance & Security – Preventing fraud, ensuring security, and complying with legal requirements.

We do not sell your personal information.

3. How We Share Your Information

We may share your information in the following cases:

• With Third-Party Service Providers – We may share necessary data with payment processors (e.g., Stripe, PayPal), analytics providers (e.g., Google Analytics), and influencer partners when relevant to your campaign.
• Legal & Security Compliance – If required by law, to prevent fraud, or to protect our rights, we may disclose your information to legal authorities.
• Business Transfers – In the event of a business merger, acquisition, or sale, your data may be transferred to the new entity.

We never share your information for marketing purposes without your explicit consent.

4. Payment Processing & Security

• We do not store your payment information.
• All transactions are processed through secure third-party payment gateways such as Stripe and PayPal.
• These payment providers adhere to PCI DSS compliance to ensure secure handling of your data.

5. How We Protect Your Data

We use industry-standard security measures to protect your information, including:

• SSL Encryption – Secures all data transfers on our Site.
• Restricted Access – Only authorized personnel can access user data.
• Regular Security Audits – To prevent unauthorized access and ensure compliance.

Please note that no online platform is 100% secure. While we take precautions, you share data at your own risk.

6. Cookies & Tracking Technologies

Cookies are small files stored on your device that help us improve user experience.

Types of Cookies We Use

• Essential Cookies – Required for website functionality.
• Analytics Cookies – Used to understand visitor behavior (e.g., Google Analytics).
• Marketing Cookies – Helps track interactions for retargeting (if applicable).

Managing Cookies

You can disable cookies in your browser settings, but some features may not work properly.

7. Third-Party Links & Services

Our website may contain links to third-party websites (e.g., TikTok, social media, payment providers). We are not responsible for their privacy policies. We recommend reviewing their policies before using their services.

8. Your Rights & Choices

If You Are in the EU (GDPR Compliance)

You have the right to:

• Request access to your personal data.
• Request correction or deletion of your data.
• Withdraw consent at any time.

If You Are in California (CCPA Compliance)

You have the right to:

• Know what personal data we collect and how we use it.
• Request deletion of your personal information.
• Opt-out of data sharing (we do not sell personal data).

To exercise these rights, contact us at [Your Contact Email].

9. Data Retention

We retain personal information only as long as necessary for service fulfillment, legal obligations, or business needs. If you request deletion, we will securely remove your data unless required by law to keep it.

10. Refund Policy

We only issue refunds if we fail to deliver the promised number of influencer videos within 10 days of purchase.

We do not offer refunds for lower-than-expected engagement results, as TikTok’s algorithm and user interactions vary.

If eligible, you can choose between:

• A full refund
• A complimentary alternative campaign

To request a refund, contact [Your Support Email].

11. Children’s Privacy

Our services are not intended for individuals under 13 years old (or the relevant minimum age in your country). If we discover a minor has provided us with personal information, we will delete it immediately.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Updates will be posted on this page with a new “Last Updated” date at the top.

13. Contact Us

For any privacy-related questions or requests, you can contact us at:

• Email: info@trend-sonic.com
• Website: trend-sonic.com